Posted by Tom Collins, Oct 27, 2021

How much would you pay for great customer support?

Posted by Tom Collins, Sep 29, 2021

By 2025, 36 million Americans will be working remotely, according to an Upwork survey. Even now, 41.8 percent of the ...

Posted by Tom Collins, Sep 23, 2021

What is Cloud Communication? Remember the Nokia phone you had back in the day? The one with only calling and message ...

Posted by Tom Collins, Aug 18, 2021

Millions of companies switch to Voice Over IP (VoIP) and unified communications (UC) every year. Is it time for your company ...

Posted by Tom Collins, Aug 11, 2021

The future of call centers is here, and you don’t want to miss it. Contact center as a service (CCaaS) software solves the ...

Posted by Tom Collins, Aug 04, 2021

Business owners and technology leaders like to know their costs for the year ahead. When adopting new technology, it is ...

Posted by Tom Collins, Jul 28, 2021

Are the days of your projects being over budget and past deadlines over? Here at Atlantech Online, we use Microsoft Teams ...

Posted by Tom Collins, Jul 21, 2021

The pressure is always on for CIOs and IT leaders to make smart use of their budget and employees. A 2020 TechRepublic ...

Posted by Tom Collins, Jul 14, 2021

Is your company equipped to handle the workforce of today and tomorrow? According to Upwork’s “Future Workforce Pulse ...

Posted by Tom Collins, Jun 16, 2021

It’s time to retire your traditional image of a contact center provider. Those endless rows of agents filling the room with ...

Blog Category // Unified Communications (3)