Blog Category // Unified Communications (3)

What is Cloud Communication? And Why It's Essential Infrastructure

What is Cloud Communication? Remember the Nokia phone you had back in the day? The one with only calling and message ...

5 Reasons to Switch To VoIP and Unified Communications

Millions of companies switch to Voice Over IP (VoIP) and unified communications (UC) every year. Is it time for your company ...

What is CCaaS? Definition, Benefits, Use Cases, & Cost

The future of call centers is here, and you don’t want to miss it. Contact center as a service (CCaaS) software solves the ...

5 Factors that Influence Unified Communications Solutions Pricing

Business owners and technology leaders like to know their costs for the year ahead. When adopting new technology, it is ...

The Pros and Cons of Using Microsoft Teams for Project Management

Are the days of your projects being over budget and past deadlines over? Here at Atlantech Online, we use Microsoft Teams ...

The Business Case for Switching to Hosted UCaaS [Use Cases & Examples]

The pressure is always on for CIOs and IT leaders to make smart use of their budget and employees. A 2020 TechRepublic ...

[ANSWERED] Why Unified Communications is So Important in 2021 and Beyond

Is your company equipped to handle the workforce of today and tomorrow? According to Upwork’s “Future Workforce Pulse ...

7 Reasons CCaaS (Contact Center as a Service) is the Future of Support

It’s time to retire your traditional image of a contact center provider. Those endless rows of agents filling the room with ...

5 Microsoft Teams Phone System Features Your Business Needs

Flavor Flav advised us... "don't believe the hype". And so many times, this turns out to be true. But... is it true when it ...

[GUIDE] How to Evaluate UCaaS Providers (and Avoid Bad Ones)

When it comes to your company’s communications infrastructure, there is no going back to “how things were” before 2020. ...