Service Quality Beats Network Size

Focusing on network size comes at the expense of service reliability, support quality, and customer experience.

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Your Business is Too Important to Gamble on Big Telecom

Big Telecom customer satisfaction rates are at 60% or worse, yet they won’t change because they think you don’t have alternatives. But you do.

The 5-Star Telecom Difference

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Quality Infrastructure

What if your telecom provider invested in redundancies and commercial-grade performance instead of cutting corners?

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Support & Simplicity

How nice would it be to get quick resolutions to issues and be able to understand your telecom invoices easily?

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Customized Solutions

Imagine if you had telecom solutions built to meet your unique needs instead of cookie-cutter solutions.

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Our 5-Star Telecom Approach Enables You to:

  • Achieve a consistent interface across your communications stack.
  • Stay connected through cloud-based tools and work 24/7, anywhere you want.
  • Get a quick resolution if issues arise.
  • Avoid multiple complex telecom invoices.
  • Only pay for what you need and maximize your telecom investment.

Your telecom provider should be focused on serving Main Street, not Wall Street.

  • What if your telecom provider allowed you to focus on growing your business rather than fixing problems with technology?

  • What if your telecom provider was actually a telecom company, not a media or entertainment company offering telecom solutions?

  • What if your telecom provider was 100% focused on your success instead of their stock price?

5-Star Telecom keeps you focused on running and growing your business, not worrying about technology issues.

"Knowing that your 24x7 engineering team is managing our router and firewall lets me focus on growing my business instead of managing technology."
"To say Atlantech Online is one of AOTA’s most strategic technology partners is an understatement. They have played a pivotal role in helping us succeed with at least 3 major projects that are often some of the most complex an organization can undertake. "
"We have been long-time customers of Atlantech Online’ s internet services. The excellent service we received through the years as our ISP was part of the reason we chose them. Atlantech Online’ s services continue to be top-notch."
It is critical to my business that we have extremely reliable connectivity services and AOI delivers. And, if an issue does arise, AOI’s customer service is some of the best I have ever experienced."
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Tony Crisalli, President, L&R Floors
Juan Sanchez, Director of Information Technology
Jennifer Trumble, Operations Manager, Walsh, Colucci, Lubeley & Walsh
Michael Cogan, Esquire, Michael R. Cogan, P.C.

How Can We Help?

 

fiber

I need help finding fast, reliable fiber internet connectivity.

phone

I want to update my business phone system.

ucaas

I want to transition to a UCaaS platform for my organization.

data-cemter

I need to find a dependable data center partner.

microsoft-teams

I need help enabling Microsoft Teams Calling.

call-center

I want to improve our call center operations.

mobile

I need to incorporate a mobile wireless service into our enterprise PBX.

cabling

I need structured cabling for my workspace.