15 March 2017

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6 Reasons You Should Consider Hosted Unified Communications

Unified Communications by Tom Collins

One by one, your competitors are moving to a hosted unified communications system. Organizations from every industry have become convinced of the value of UCaaS.

Typically, smaller companies adopted UCaaS systems because they tend to be early adopters and there were several companies that offered a convenient and affordable bundled package to smaller businesses. Larger enterprises, or businesses with large multi-building campuses, were forced to find specialty providers or cobble together hybrid solutions.

Today, advances in telecom technology have made unifying communications easier and more convenient for these businesses.

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8 March 2017

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Why High-Quality UC-as-a-Service Isn't Always Guaranteed

Unified Communications by Tom Collins

If you're considering Unified Communications as a Service (UCaaS) solution, you're drowning in choices. You've probably done a quick search for your options and discovered there's no shortage of vendors. You can select from local vendors, international vendors, low-cost vendors, high-cost vendors, and everything in between.

While vendors may have different approaches to Unified Communications, UC is generally defined as a set of tools and features that may include:

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2 March 2017

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How to Evaluate UCaaS Providers on Value & Price

Unified Communications by Tom Collins

If you typed up a list of questions for to help evaluate any purchase decision what would top the list?

The price.

Since many organizations begin to research UCaaS solutions as a cost savings measure, it is no surprise that the overall cost of a UCaaS platform is front and center. But it's not the important thing to shop on. You need great value at a great price. The goal is to evaluate each potential provider so you not only get the best price, but you get the best UCaaS solution for your money.

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15 February 2017

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Top 4 Pitfalls of Choosing the Wrong Unified Communications Provider

Unified Communications by Tom Collins

All too often, IT professionals focus too much on technology and cost when evaluating vendors for Unified Communications-as-a-Service (UCaaS). Getting the right tools and budget is critically important, but the vendor matters, too. The solution can have all the features you need and be at the right price, but if the vendor can't implement it, you'll spend more and not have what you require.

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