Unified Communications (UC) is a system that improves productivity and mobility while saving money on communication costs. By combining voice, video, data, chat, presence, and other features into a single platform, you can achieve a streamlined, IP-based communications platform.
Employees can easily use an app on desktop or mobile to place calls, send chat messages, video conference, or respond to SMS. That same employee can receive files, take phone calls, and collaborate with team members from the field without the need of traditional office presence. This kind of mobility and flexibility drives satisfaction and transparency throughout the enterprise.
But, how do you know which of the available Unified Communications platforms is the right choice for your business?