Unified Communications (UC) is the answer to a slew of problems that used to bedevil business communications. 

Can you remember a time when your voicemail, fax, email, video calls, and instant messaging were all on different platforms? It was chaotic and time-consuming to manage the disparate systems. 

Managing a complete communications solution meant purchasing multiple pieces of hardware and licenses for a dozen pieces of software. It also meant needing someone to supervise it all. And then everyone had to be trained!

Enter Unified Communications. 

Now, companies have the ability to package all of their communications needs in one place. While that feature alone should have you nodding in approval, this list will shed some light on why unified communications are so important.

In a post-pandemic business world, connectivity and communication have never been more important.

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Did you know that you can use Microsoft Teams to make calls from your computer or mobile device using your business line? It can turn your computer or mobile device into a softphone, enabling you to leverage other software and technology to help make doing your job easier.

There are many benefits to using a softphone like Teams with your business line.

No one expected 2020 to be the year that made working at “the office” practically extinct.

Unfortunately, many businesses were caught off guard — without a plan as to how they could continue to operate when they couldn't work on-site.

They lacked the flexibility to work remotely. Without access to business lines and client numbers, communication came to an abrupt halt. The documents they needed were left on their desk, inaccessible to anyone.

Use Teams as your Softphone on Atlantech Online UCaaS Platform

We live in a world that is finding everyone working from home — but remote work is harder for some organizations than it is for others.

Some companies moved to telecommute without a hitch, while others are being held back by aging technology that ties all communications to their building.

UCaaS technologies are closing that gap and making a distributed workforce not just possible, but productive...

“77% of people working from home report that they are more productive.”

There are 4 ways to leverage the power of UCaaS to not only connect your mobile workforce, but to bring the productivity and connectivity of the office to the distributed work environment.

You've got your mobile phone. You've got a phone on your desk. Do you need both? Not anymore! For many, desk phones are over. Starting now, you can get all the benefits of your desk phone natively on your mobile phone. And even better, it's surprisingly easy to make the switch. The switch even offers benefits like cost savings, negating the need for separate personal and business mobile devices which results in happier employees.  Best of all, your business controls all of your company’s communications.

Making the switch to a mobile-only workplace makes sense for many businesses. After all, we always have our smartphone on us.

89% of Americans keep their smartphone within reach 24-7.

On average, we unlock our phones 150 times a day, or once every 6 minutes when we’re awake. Personal smartphones are a force of habit at this point.

What if you could allow your employee's own smartphones to natively double as their business line?

Well, now you can. And, when you think about the future business lines for cell phones makes a whole lot of sense.

Is your company scrambling to maintain communications between employees due to COVID-19? 

Are people texting your business line?

How do you know?

You could be ghosting your customers without even realizing it.

One firm recently set up a capture server to study whether or not a business landline was receiving text messages from customers. At the end of 30 days, they had received thousands of texts from their customers and were unable to receive them, let alone reply to them. They were effectively ignoring thousands of potential customers.

If you’re not receiving texts on your business line in 2020, the question should be, "what are you doing?"