BroadSoft is a leading platform for Unified Communications as a Service (UCaaS). As an alternative to UCaaS platforms such as Mitel and Microsoft, BroadSoft has three times more installed users than its closest competitor and 41 percent market share. As a licensed reseller and partner of BroadSoft, the Broadsoft UCaaS platform is a core part of the technology stack we use here at Atlantech Online to deliver voice, hosted PBX, and unified cloud communications to our clients.
Are we biased towards BroadSoft vs. alternatives? Of course, we are! However, Atlantech Online has been in the internet service provider and telecommunications business since 1995 and we adopted Broadsoft at the core of our voice service delivery after doing copious research and technology validation. BroadSoft is a slightly newer firm, originating in 1998 and was purchased by Cisco in Fall 2017. Over 23 years delivering business communications services in the greater DC and Mid-Atlantic region, Atlantech has developed some context around what organizations need from their cloud communications tools and we're committed to offering unbiased recommendations to potential customers--even in the cases where BroadSoft ISN'T the best fit for their needs.