We can integrate our phone service into Microsoft Teams using Microsoft Powershell into Azure, creating a global gateway link between our PBX and the Microsoft 365 Teams Platform. This integration ties the Microsoft Teams application to our phone system through Microsoft 365, creating Direct Routing for the user.

If you’re unsure you have the required technology in place, talk to us and we can help you figure out if you have everything you need.

With the Microsoft Teams Calling integration, making phone calls from a desktop computer is simple. In Microsoft Teams select calls, click “Dial a Number,” and then select the person you want to call or just dial a number.

This is similar to the desktop workflow. Tap call, and then enter the phone number you want to call. If you have enabled access to your phone contacts, you can just choose the contact you want to call from the dial pad.

To make a call, tap Call > Call and enter a phone number. If you've enabled the setting for access to your phone contacts, tap Calls > Contacts on mobile devices and choose the person you desire to call.

Use the dial pad on a mobile device to punch in numbers from your phone number and make emergency calls to your country-specific emergency number.