23 March 2017

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Why Switch to Hosted VoIP If Our Current Phones Work Fine?

Business Phone Service by Tom Collins

When the Stockton-Darling railroad opened in 1825, people believed that going too fast could melt your body. When the telephone was launched in Stockholm in 1877, members of the public also believed the newfangled phone could act as a channel for evil spirits.

The point is, there are two types of people in the world; early adopters and latecomers. In business, the most successful organizations are generally early adopters of new technologies. In fact, research indicates that businesses that are early adopters are more likely to experience better business outcomes, including increased revenue growth and superior market positioning.

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28 February 2017

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How to Seamlessly Implement Cloud-Based Unified Communications

Business Phone Service by Tom Collins

The benefits of a move to cloud-based Unified Communications are clear. You've done your homework and know these solutions can save time and money while improving reliability and increasing functionality.

So what's stopping you?

How would you grade your current communications platform?

If you've given yourself a decent grade, it might be hard to justify the costs of a cloud-based implementation, even if it offers improved functionality and reliability.

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22 February 2017

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How College Campuses Can Benefit From a Cloud Phone System

Business Phone Service by Tom Collins

College IT administrators take hits daily, all the while trying to provide the best possible service on an expensive and outdated phone system. Budgets are under scrutiny while increased data and telecommunications workloads are constantly pushing the boundaries of what legacy systems were even designed to provide.

Phone systems play a critical role on college campuses, for both business operations and security. A move to a cloud-based PBX could be a game changer. However, many administrators hesitate to change, wondering if a new system will provide enough benefits to overcome objections.

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8 February 2017

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What are the Best Phone Systems for Schools in 2017?

Business Phone Service by Tom Collins

As a technology leader in education, you're tasked with unlocking leading technology on a limited budget. School district IT Director Doug Johnson writes of his struggle to plan around shrinking budgets, advising his peers to invest in long-term sustainable technologies and purchase multiple technologies from single vendors when possible.

Phones are among the most critical communication systems for schools. Without reliable, secure telephony, you're unable to communicate with student's homes or implement safety plans. Education IT is increasingly turning to cloud-based private branch exchange (PBX) technology to reduce costs, achieve efficiency, and improve safety and security.

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2 February 2017

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5 Ways Cloud-Based PBX Systems Increase Business Efficiency & Agility

Business Phone Service by Tom Collins

You've been hearing about "cloud-based PBX" for awhile now. Everyone is moving to hosted voice, and you want to join in.

What’s the real value in the cloud for your business?

Does Hosted PBX live up to the hype?

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31 January 2017

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6 Ways Hosted PBX Takes the Headache Out of Business Phone Service

Business Phone Service by Tom Collins

Does your business phone service keep you up at night?

Business phone service brings its own set of headaches to doing business. Complaints about bad call quality from the sales team and crazy complex phone bills only add to your daily "To Do" list.

Imagine a phone service that reduces your “To Do” list and makes your life easier.

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25 January 2017

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What is the Best Virtual Phone System for Small Business?

Business Phone Service by Tom Collins

Your customers are the lifeline of your small business. Without a phone system, you're not easy to reach. For small and mid-sized business (SMB) owners, it's not "just phones." When deciding on a new phone system, you are shopping for a primary conduit for customer relationships, communication, and the ability to earn revenue.

Regardless of what industry you're in, most SMB owners have a few of the same priorities. Typically, these include:

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18 January 2017

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Is PBX Hosting Right For Your Business? 9 Ways to Know for Sure

Business Phone Service by Tom Collins

You've certainly heard that hosted private branch exchange (PBX) can offer some considerable business benefits. Your peers are probably recommending voice-over-IP (VoIP) as a tool to save money, citing business benefits that include:

  • Lower Initial Investment Costs
  • Mobility
  • Advanced Communication Features & Integrations
  • Higher Voice Call Quality
  • Lower Business Continuity Risks
  • More Affordable Long Distance & International Calling

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11 January 2017

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10 Advantages Hosted Voice Over IP Has Over Alternative Phone Systems

Business Phone Service by Tom Collins

Organizations of all sizes are now switching to hosted voice-over-IP (VoIP) as a communications tool for their businesses. Why? Well, there's a broad range of benefits that include cost, reliability, convenience, flexibility and more.

Depending on your organization's size and specific calling needs, you can save significantly on your monthly phone bill by switching to hosted voice. It's no wonder that analysts estimate that the VoIP market is growing at over 15% per year! Plus, when VoIP is bundled with other business tools like fiber-optic Internet connectivity, you can appreciate major gains in reliability and up time.

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28 December 2016

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The 5 Best Telecommunications Companies in the Washington, D.C., Area

Business Phone Service by Tom Collins

While the Internet has propelled businesses to use other forms of digital communication, voice communication is still the most personal way to get in touch, both within an organization and with customers.

With the experience economy in full bloom—where it’s all about offering incredible customer experiences online and offline—the telecommunications provider you choose is an important investment.

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