Even though cloud communication tools are everywhere, some organizations are still clinging to premises-based phone systems for a variety of reasons. Perhaps your organization hasn’t made the switch to Unified Communications as a Service (UCaaS) yet, either.
Reasons not to adopt modern technology vary, and some make more sense than others. Some of the most common include:
- Trying to realize returns on the high, upfront investment of on-premises phones
- Employees are used to the on-premises phones and find adopting new technology difficult
- Insufficient bandwidth due to low quality Internet connectivity or a lack of access to fiber-optic Internet connectivity options
While organizations may feel the need to “pay off” their five-year-old TDM Private Branch Exchange before they adopt voice-over-IP (VoIP), the decision not to switch can often end up costing more than the switch itself.