Making the switch to hosted voice can allow your organization to unlock significant cost savings while achieving a solution that meets the needs of your mobile and remote employee workforce. However, finding the right provider isn’t always straightforward.
There’s no shortage of vendors, and these options can vary significantly in terms of service options, pricing, and approach. Even if you’re certain that voice-over-IP (VoIP) is the right approach, vendor selection is another story entirely, and proceeding with caution is an important tool to avoid dissatisfaction with your new business phone system.
Upgrading to hosted voice shouldn’t be challenging, but far too many organizations experience hidden costs, quality dissatisfaction or other pitfalls due to confusion during the vendor selection process.