Lower cost is one of the most common reasons businesses switch to a Cloud Private Branch Exchange (PBX) phone system. Cloud-based business phones can be significantly less expensive than PRI Lines or other on-premises deployments. However, there are many other benefits of cloud communication tools besides lower cost.
According to the CompTIA 2018 Cloud Computing Trends Research survey, the top business benefits of cloud adoption include:
- Simplicity and speed in adopting new features
- The ability to add new capabilities
- Modernizing legacy IT environments
- Avoidance of software upgrades and licensing fees
These benefits can all facilitate business agility, which is a competitive advantage. With a Cloud PBX phone system, organizations can achieve flexible scalability. Unlike with traditional PBX systems, new features can be added immediately without having to purchase equipment or pay licensing fees. A single Cloud PBX phone system can expand from 150 users to 300 without having to add new features.