19 December 2019

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Hyper-V vs. VMware: Which Is Best?

Business Phone Service by Tom Collins

Virtualization remains one of the hottest trends in business IT. Gartner reports that many businesses have over 75% of server workloads virtualized. Whether your organization has already invested heavily in the cloud or is considering a first-time migration, it can be critical to consider the role of a hypervisor in your overall experience.

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4 December 2019

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SIP Trunking vs. Hosted PBX: What's the Difference?

Business Phone Service by Tom Collins

Voice-over-IP (VoIP) telephony can feel like a sea of acronyms. For many business administrators who are hoping to achieve lower costs on business communications, it can be difficult to make sense of all the options available. Without a technical background in VoIP, it's hard to make sense of things like SIP Trunking and a PBX, and the relative pros and cons of all options available.

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27 November 2019

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PRI vs. SIP Trunking: What's the Difference and Which is Best?

Business Phone Service by Tom Collins

If you're looking for a replacement for your business phone system or just starting a business and looking at what phone system to purchase, you're probably swimming in what may seem like a sea of acronyms. But, it all really boils down to two choices... Primary Rate Interface (PRI) phone systems (traditional telephony), and voice-over-IP (VoIP) phone systems delivered over Session Initiation Protocol (SIP).

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6 November 2019

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The 5 Best Telecommunications Companies in Washington D.C.

Business Phone Service by Tom Collins
With so much on the line, you have every right to expect calls that aren't dropped, better wait times, and options to get them to the right employee faster as you search for the best telecommunications company in Washington, D.C.
 
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19 September 2019

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How to Manage Hosted Voice Telecommunications Services Like a Pro

Business Phone Service by Tom Collins

Are you getting all that you’re paying for on your business telecommunications bill? And, are you paying the right prices for your various telecom services?

If you’re like some companies, you may not know the answers to those important questions both because you haven’t audited your services recently and because your service providers are making things hard on you.

Atlantech Online has been a telephone company since 2005, serving the Washington, D.C. metro area. Over the years, we’ve heard dozens of horror stories about business telecom services. We’ll share some of those stories and how to avoid them to maximize your telecom investment below.

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11 September 2019

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How to Get SHAKEN/STIR Robocalls Protection in the Washington D.C. Area

Business Phone Service by Tom Collins

Robocalls driving you bonkers? What if I told you we could eliminate those annoying and costly time-wasters?

While their frequency increases, they're also adapting to our behavior. They use local numbers, so rather than us ignoring the call, we feel the need to answer because it's more familiar than an 800 number. And while you may not answer unknown callers on your personal cell, your business doesn't have that leisure.

In fact, some of these robocalls can commit toll fraud, costing your business thousands of dollars without almost no effort.

Fortunately, robocall protection is coming thanks to the SHAKEN/STIR protocol. It will be able to save your business from wasted time and money. And it won't take much to put it to use.

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26 June 2019

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How to Find Office Space in Washington D.C. with the Best Telecommunications Options

Business Phone Service by Tom Collins

Location and Amenities. Typically, these are two the primary factors when choosing office space. Maybe I'm not objective, but in addition to those two factors, access to high quality telecommunications should also be one of the top priorities for companies searching for a new office space in Washington, D.C.

While having space for your extra-large conference room table is nice, without reliable Internet and phone service in the building, your company is at risk of losing customers and facing hindered growth.

Commercial buildings provide varying degrees of telecommunications capabilities, but if you know your requirements and how to prioritize them in your search, finding the right office space will become much easier.

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6 June 2019

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The 4 Best Providers for Business Telephone Service in Washington D.C.

Business Phone Service by Tom Collins

Remember when there was only one phone company... Ma Bell? Many of you readers are probably too young to remember those times. Having MANY choices for phone service is the norm in 2019. As usual, more choices doesn't always result in the right kind of service that fits your needs. Some phone companies are new to the business and don't understand it completely. Others are experimenting with new technology... and you're their guinea pig. The right business telephone service can make or break your company so when selecting the right vendor, do your research. 

Imagine if you were constantly plagued with poor audio quality and/or dropped calls. What if you weren't able to actually connect with another party that you were calling? How would customers view your brand? How would your productivity fare?

We know these answers, and that's why we took time to sort out the best business telephone service providers in Washington, D.C. Now, you can find high-quality services that offer the tools you need to keep your company running strong.

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4 June 2019

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4 Reasons Microsoft Teams Calling Features Won't Replace Hosted PBX

Business Phone Service by Tom Collins

Microsoft raised eyebrows when it unveiled it would be shutting down Skype for Business in favor of a new Office 365 integrated system called Microsoft Teams.

If you were like many, the potential of having the power of Microsoft acting as your PBX got you excited. It teased you with the promise of increased productivity and a more effective team.

Unfortunately, when Microsoft Teams Calling hit the market, it has thus far failed to deliver, keeping your Hosted PBX as the phone system of choice.

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9 May 2019

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The Essential Guide to Yealink Phones

Business Phone Service by Tom Collins

Many in business who are looking for the best price for a fully featured business handset are finding Yealink phones. Yealink is a Chinese company and they manufacture their phones in China. Despite recent increases in tariffs, we are finding that their pricing is tough to match. But, since Yealink is a relatively new company and most of their business thus far has been in Asia, customers and prospects often ask us lots of questions about Yealink. As a result, we thought... wouldn't it be great if someone put together a single resource which answers the big questions so that a potential business buyer can make an assessment quickly?

We'll provide answers to the big questions in this post so that you can know if Yealink phones deserve to be on your shortlist of office phone system options.

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