Migrating to one of our local data centers means your business-critical data flows no matter where you move or expand.
Fast file and data transfers supported by built-in redundancies keep your teams productive.
From security protocols to redundant power grids and backup generators, you can rest easy knowing your servers are protected.
Data centers located in Silver Spring and Rockville, MD are close enough to visit. Schedule a tour >>
No need to purchase additional office space, build cooling and power infrastructure, or hire staff to manage an on-premise data center.
Partnering with a certified data center can be a competitive advantage in winning new business or partnering with other vendors.
Enhanced physical security, including mantraps, biometric readers, and 24/7 access control.
99.99% uptime service-level agreement (SLA)
Over 140 tons of cooling capacity
Online diesel generators and UPS systems
Diverse physical fiber paths
Multiple telecom carriers for redundant connections
“I don't feel the personal connection."
"I know my colocation vendor works with big, well-known brands. I don't feel like a priority."
"I'm moving locations, but still wanted to be closer to the data center to make visiting easier."
"Costs for cross-connecting and power were much higher at my last data center."
“The customer focus is missing.”
“Some things are confusing and we don't get admin access to manage.”
The support team needs to work closely and help us to resolve issues.”
“When you need to interconnect between 2 facilities, this becomes a nightmare.”
“Pricing might not be affordable for all organizations.”
Neither of our data center facilities has had a system-wide outage that affected all customers. Customers can track scheduled maintenance at https://status.atlantech.net and our service level agreement has a 99.99% metric of customer uptime. If we fail to meet that metric, the customer is due a refund for service. You can check reviews of our service at https://www.trustpilot.com/review/www.atlantech.net.
Atlantech Online has a Network Operations Center (NOC) that is open 24 hours a day, 7 days a week. Live personnel are on site at each data center at all times. Any customer issues are tracked in our CARE system: https://care.atlantech.net.
A project manager will be assigned to your deployment. There will be a Statement of Work meeting and Data Center Orientation so that we configure exactly what you need and your personnel are familiar with the facility. We'll enter your personnel into our Facility Access system so you can access the facility 24/7. On the day of move-in, our data center technicians will be available to assist in any way we can.
Any facility maintenance work is scheduled in advance and customers are notified through our Network Status system, https://status.atlantech.net.
Atlantech Online provides a blended IP connection to our customers, by default. Our IP network connects to the Internet at different geographic locations over different equipment so there is no single point of failure. Packets are routed over the best path chosen by our carrier-grade routing equipment. There are several carriers that have POPs in each of our facilities and customers can order cross connects directly to these carriers. If your carrier of choice is not in one of our facilities, you can order a circuit, provide us with an LOA/CFA and order a cross connect to your new circuit.
Atlantech Online has a BCDR plan that it tests on a scheduled basis. For obvious reasons, we don't publicize the plan. Our data center operations undergo an annual Type II, SOC I audit and the accredited auditor does review our BCDR posture and assesses any activations of the plan.