Unified Communications to Fuel Your Business

Unified Communications

Atlantech Online's full-featured Unified Communications Solution delivers a range of flexible tools to address the needs of all enterprises.

From call control to individual and group voice features and easy to use administrative interfaces, Hosted Voice has led to the transformation of businesses away from premise-based PBX to cloud solutions. Without the limitations of having equipment on-site, Hosted PBX gives users the enhanced feature-functionality of PBX and IP PBX systems, all managed by Atlantech Online.

Atlantech's Hosted Voice includes:

  • Business Telephony features and functionality
  • Mobile Unified Communications enabling corporate control over mobile phones
  • Convenience of desk phone features on employees mobile devices.
  • Integrated Call Center, Conferencing, and Messaging functionality
  • Built-In Video Telephony and Video Business Services using Multimedia Integration with Enterprise Applications like CRM, ERP, and vertical apps.

Businesses of all sizes across all vertical markets are seeking out cloud-based Unified Communications solutions like those powered by UC-One. UC-One brings together all of the above so team members can access information quickly and provide better customer service. The benefits are improved productivity and profitability.

Cloud-Based Communications for the Modern Office

For enterprises that require the ultimate quality and reliability, along with powerful features and mobility, an on-premise phone system just can cut it anymore. That's why enterprises of all sizes are migrating to a cloud-based unified communications system.

With Atlantech Online's UCaaS, your workforce can stay connected and productive with each other, along with your partners, clients, and customers. This connection works across any device, any location, and anytime. We can provide a fully-integrated portfolio of enterprise-ready cloud-based communications solutions.

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UC-One

UC-One enables you to mobilize your communications. You'll be able to find colleagues quickly, send a chat message, make a call, start a video session, jump into a virtual meeting room, share your screen, swap files and more – from any device, personal or business.

Team-One

Team-One gives you empowered collaboration. Simplify your workflow with an all-in-one powerful business collaboration app that combines project, task and content management with notes and file sharing – as well as integrated messaging, calling and conferencing.

CC-One

CC-One significantly enhances customer engagement. Transform your contact center into a strategic business asset, with customer engagement services that offer omnichannel support with real-time and predictive analytics-based routing and reporting.

SIP Trunking

Many enterprises from large to small have an installed base of legacy PBXes. Atlantech's SIP trunking capabilities extend UC-One to PBX users allowing the business to take advantage of UC without incurring the cost of changing their existing infrastructure until the time is right. Atlantech’s interoperable technology works with all major PBXes, ensuring that UC and other advanced services, like Call Center and Auto Attendants, can uniquely overlay on top of any network architecture for simplified deployments and expedited time to market.

Instant Messaging and Presence

The most popular Unified Communications feature, Instant Messaging, and Presence or IM&P allows employees to quickly check the presence status of coworkers and decide how best to communicate. The Presence indicator is dynamically updated using phone and calendar status, so it is always accurate. It even displays extended presence to include location and time zone information details to help users gauge the best time to reach on-the-go colleagues. Users can engage anyone in the company and get answers in an instant by sending a message from the UC-One app.

Desktop & File Sharing

UC-One’s Desktop & File Sharing application facilitates the free and fast flow of information critical to effective decision-making. Desktop sharing allows users to see and share presentations, spreadsheets, and other media from any location across any network. UC-One’s file push capability speeds up workflows and fosters collaboration in the workplace. Simply drag and drop files into the UC-One app to share documents and avoid any email firewall size limitations.

Hosted PBX Features

A robust set of business telephony features is essential to a Unified Communications offer. From simple “find me/follow me” functionality that will simultaneously ring to fixed mobile convergence applications to making and receiving business calls on personal mobile devices, UC-One’s calling features are tied directly to the business dial plan. UC-One integrates seamlessly with advanced telephony features including Call Center and ACD, as well as front-office applications like Auto Attendant and Receptionist.

Video Collaboration

Face to face interaction has been proven to help participants better understand information and reduce the amount of time spent in meetings. UC-One’s Video Collaboration offers multi-party voice and video collaboration to bring remote workers and disparate sites together quickly and easily, with one simple click.

My Room

My Room is a unique UC-One feature that combines Unified Communications tools into a single virtual “room” and eliminates the need to send cumbersome bridge numbers and passcodes. Every UC-One user has My Room – making it easy for groups to meet, chat, share desktops, and talk with voice and video. My Room includes moderator controls to mute and dismiss participants to keep meetings on track.

Atlantech's Network

Atlantech delivers your phone calls and broadband Internet service on its managed, high-speed, high bandwidth fiber network, directly to your office. As a result, the sound quality is excellent.Whether it is one site or multiple sites, we can deliver a high quality dial tone to your business. And we offer competitive International Long Distance calling rates.

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