Unified Communications as a Service (UCaaS)
UCaaS gives your team the tools they need to collaborate and achieve your business goals.
You won’t pay for more than you need or be forced into cookie-cutter service packages.
Our goal: you never lose dial tone or a minute of productivity
We don’t stop until the source of an issue is identified and fixed, even if we’re not causing the issue.
Atlantech Online's full-featured Unified Communications Solution delivers a range of flexible tools to address the needs of all enterprises.
And we’ve been delivering UCaaS since before it even had a name. In 2004, we started with Hosted Voice services, and we’ve been expanding the offering, strengthening our network, and refining the service ever since.
From simple “find me/follow me” functionality that will simultaneously ring to fixed mobile convergence applications to making and receiving business calls on personal mobile devices, our softphone's calling features are tied directly to the business dial plan.
Our softphone integrates seamlessly with advanced telephony features including Call Center and ACD, as well as front-office applications like Auto Attendant and Receptionist.
SIP trunking capabilities extend a softphone to PBX users allowing the business to take advantage of UC without incurring the cost of changing their existing infrastructure until the time is right.
Instant Messaging and Presence, or IM&P, allows employees to engage anyone in the company and get answers in an instant by sending a message from the softphone app.
The Presence indicator is dynamically updated using phone and calendar status, so it is always accurate.
A Desktop & File Sharing application facilitates the free and fast flow of information critical to effective decision-making.
Desktop sharing allows users to see and share presentations, spreadsheets, and other media from any location across any network.
The file push capability speeds up workflows and fosters collaboration in the workplace.
Conduct video teleconferences in high fidelity, ensuring a more vibrant and productive call that reproduces the feel of being in the office together.
Use multimedia integration with enterprise applications like CRM, ERP, and Vertical Apps to deepen the video call experience.
This migration roadmap details the six steps for a successful migration from an on-site PBX to UCaaS.
Eliminate silos and incorporate insights from call data into your day to day business workflows to improve the way your organization does business.
Move your fax machine into the cloud with CloudFax, a HIPAA-compliant fax solution for those businesses that require a fax line.
In as little as 15-30 minutes, we’ll talk through your current challenges and desired outcomes.
Based on your goals and needs, we'll build out a custom quote, deliver it, and answer any questions.
Upon quote approval, we create an implementation plan and get to work. Time to completion: 30-45 days.