29 November 2017

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Atlantech Online and Net Neutrality

Insider by Tom Collins

On November 21, 2017, FCC Chairman Ajit Pai announced his proposal for modifying FCC regulations governing the practices of Internet Service Providers. The Commission will vote on the proposed plan on December 14, 2017. 

Atlantech Online has always been and always will be Net Neutral. We will never favor one web site or Internet service over another. We are neutral on where our customers go on the Internet. We do not slow or block access to any web site or Internet service. Atlantech Online does not keep track of the network access data of our customers nor do we bundle up tracking of customer usage data and sell it to others. 

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2 November 2017

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How Much Your Premises-Based Phone System Really Costs

Business Phone Service by Tom Collins

Even though cloud communication tools are everywhere, some organizations are still clinging to premises-based phone systems for a variety of reasons. Perhaps your organization hasn’t made the switch to Unified Communications as a Service (UCaaS) yet, either.

Reasons not to adopt modern technology vary, and some make more sense than others. Some of the most common include:

  1. Trying to realize returns on the high, upfront investment of on-premises phones
  2. Employees are used to the on-premises phones and find adopting new technology difficult
  3. Insufficient bandwidth due to low quality Internet connectivity or a lack of access to fiber-optic Internet connectivity options

While organizations may feel the need to “pay off” their five-year-old TDM Private Branch Exchange before they adopt voice-over-IP (VoIP), the decision not to switch can often end up costing more than the switch itself.

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31 October 2017

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PRI vs. SIP Trunking: What's the Difference and Which is Best?

Business Phone Service by Tom Collins

If you're looking for a replacement of your business phone system or just starting a business and looking at what phone system to purchase, you're probably swimming in what may seem like a sea of acronyms. But, it all really boils down to two choices... Primary Rate Interface (PRI) phone systems (traditional telephony), and voice-over-IP (VoIP) phone systems delivered over Session Initiation Protocol (SIP).

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26 October 2017

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What Are the Business Requirements for Unified Communications?

Unified Communications by Tom Collins

Unified Communications (UC) is a system that improves productivity and mobility while saving money on communication costs. By combining voice, video, data, chat, presence, and other features into a single platform, you can achieve a streamlined, IP-based communications platform.

Employees can easily use an app on desktop or mobile to place calls, send chat messages, video conference, or respond to SMS. That same employee can receive files, take phone calls, and collaborate with team members from the field without the need of traditional office presence. This kind of mobility and flexibility drives satisfaction and transparency throughout the enterprise.

But, how do you know which of the available Unified Communications platforms is the right choice for your business?

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24 October 2017

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IP Trunking vs. SIP Trunking: What’s the Difference and Which is Best?

Business Phone Service by Tom Collins

As cloud communication tools become the mainstream, businesses worldwide are exploring ways that cloud-based business phone service, fiber internet connectivity, and cloud backups can drive business value. Last year, an estimated 62 percent of businesses were using SIP trunking.

Understanding the advantages of IP-based phone service, and how they can be implemented at your business location is key to unlocking those advantages.

Two common terms that you may encounter when exploring IP and cloud-based phone service for the enterprise are SIP Trunking and IP Trunking. If you’re new to VoIP, you may be wondering what the difference is between IP vs. SIP trunking, and which is better.

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19 October 2017

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6 Keys to Building a Business Case for Unified Communications

Unified Communications by Tom Collins

In today's business climate, organizations are faced with the choice to drive change through technology or fall behind. 96 percent of executives believe digital transformation is crucial. While exploring emerging technologies is critical, upgrading the communications tools you use every day should not be underestimated.

Relying solely on outdated email and phone services could limit your organization's potential for mobility, cross-functional collaboration, and providing an innovative customer experience. Unified Communications can bring your organization's communication to the cloud, unlocking remarkable agility and best-of-class features.

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18 October 2017

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17 October 2017

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10 Factors that Impact UCaaS System Total Cost of Ownership

Unified Communications by Tom Collins

Many IT professionals believe their organization is saving money by staying with on-premises phones instead of making the switch to Unified Communications as a Service (UCaaS). However, understanding the true total cost of ownership (TCO) for premise-based phones versus cloud solutions is more complex than monthly costs and implementation costs, or capital expenditures (CapEx). To understand how UCaaS could impact your organization, expanding your cost comparison to a TCO analysis is crucial.

In this blog post, we’ll explore how the CapEx of premises-based communication tools stacks up to the operational expenditures (OpEx) of UCaaS. Cloud-based Unified Communication tools are generally billed on a monthly basis at a flat, predictable rate that’s based on the number of users and features. While this monthly fee may appear slightly more costly than the initial hardware investment of a premises-based phone system, it’s not reflective of the true OpEx of both options.

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12 October 2017

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Atlantech Online Adds Fiber Connectivity to 1400 Crystal Drive in Crystal City, Virginia

Fiber Connectivity by Tom Collins

In 2008, Atlantech Online broadened its network, lighting commercial buildings in Crystal City, Virginia with fiber Internet connectivity. Now, our network continues to expand in Crystal City to include the commercial office building at 1400 Crystal Drive.

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10 October 2017

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5 Ways to Get Maximum Value from Unified Communications as a Service

Unified Communications by Tom Collins

While more than 90 percent of organizations have adopted cloud-based apps and technologies, not all of these firms have unified multimedia communications, like phones, email, chat, file-sharing, and web conferencing, into a single cloud-based platform. However, as organizations realize the massive business benefits of Unified Communications as a Service (UCaaS) (superior reliability, mobility, and smarter collaboration), many are realizing the time is now to make the switch.

Experts predict that by 2020, more than half of organizations will have adopted UCaaS.

To learn more, check out 11 Valuable Business Benefits of Unified Communications as a Service.

The internet and mobile technology have had a profound impact on consumer behavior, which is why industry analysts like Forbes' Brian Rashid believe digital transformation is critical for organizations to survive and win customer loyalty in 2017 and beyond. Simply having technology for communications isn't a competitive advantage.

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