8 August 2017

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The 5 Best Business VoIP Providers in Arlington, VA

Business Phone Service by Tom Collins

If you’ve decided to switch your Arlington, VA organization to phone service via a business voice-over-IP (VoIP) provider, you may be wondering where to start. Business VoIP service can offer clear benefits over on-premises VoIP or digital PRI systems in cost savings, convenience, and reliability. By the end of 2017, researchers predict there will be 1 billion mobile VoIP users worldwide.

With hundreds of options both in the greater Washington D.C. Metro area, nationwide and worldwide, selecting the right option for your organization’s needs can seem overwhelming.

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3 August 2017

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The 5 Best Cloud-Based Phone Service Providers in Silver Spring, MD

Business Phone Service by Tom Collins

For businesses in Silver Spring, Maryland, demystifying the options for cloud-based phone service, also known as hosted Voice-Over-IP (VoIP) service, can be a time consuming task. Your organization can select between a wide array of options, which vary in services, packages, customization possibilities, and pricing.

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2 August 2017

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One of the Longest Serving ISPs in the DC Metro Area

Insider by Tom Collins

Twenty-two years ago, in July of 1995, Atlantech Online began offering internet services with the mission of providing high quality ISP service to businesses with an unwavering commitment to customer service.  Twenty-two years later, Atlantech Online is still going strong-Still providing unwavering commitment to customer service-Still offering high quality ISP and data center services-Now expanded to include telephone service to business and government.

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25 July 2017

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Unified Communication and Collaboration Tools: Make the Cloud Work For You

Unified Communications by Tom Collins

The average professional spends 19 percent of their time searching for information and trying to gather the right resources. If you're assuming these individuals all put in 40 hours each week, that's 7.6 hours or nearly an entire weekday spent trying to navigate technology that feels unnatural, confusing, or just not unified.

The most effective organizations in 2017 have likely figured out how to use the right technologies in the right ways. Social Technologies that support interactions between colleagues and aggregate information into convenient platforms, such as Unified Communications in the cloud, can revolutionize the way firms work. In fact, some research suggests that implementing tools for communicating and collaborating can increase productivity by 20 to 25 percent.

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20 July 2017

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6 Hosted PBX Benefits vs. Alternatives for Businesses of All Sizes

Business Phone Service by Tom Collins

If your organization is still relying on an on-premises private branch exchange (PBX) system or plain old telephones, it may be time to unlock the benefits of voice-over-IP (VoIP) telephony through a cloud vendor. Hosted PBX is often regarded as a path to rapidly saving money on business communications. Research reveals that organizations save an average of 40% on local calls alone. For one small business with 30 phone lines, this translated to a savings of $1,200 per month.

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18 July 2017

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Enterprise Communications: How to Choose the Best Hosted PBX Provider

Business Phone Service by Tom Collins

Cloud hosted communications technology has increased dramatically over the past five years. More and more organizations are upgrading their communications technology to take advantage of fiber internet speeds, hosted PBX technology, and direct connections to the cloud and data centers.

One of the most exciting developments has been the emergence of single-source providers, making communications a much easier beast to handle. This is called Unified Communications as a Service, and you can read how we provided Montogmery College with a connected campus to see how UCaaS applies to the education sector.

But when talking about voice specifically, we get a lot of inquiries about Hosted PBX. 

Moving from a legacy system to a cloud-based platform allows a growing business to access enterprise-level functionality with lowered infrastructure costs and reduced administration. When the benefits are outlined, the decision becomes a no-brainer.

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13 July 2017

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The Best Business Internet Services in Montgomery County, Maryland

Fiber Connectivity by Tom Collins

Fiber optic internet connectivity is an advantage for businesses in both the Montgomery County, Maryland area and the greater Washington DC Metro area. While the most common benefits of business-class fiber are speed and reliability, your firm can also unlock much better data security and support for cloud, VoIP, and rich media services such as HD video conferencing.

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11 July 2017

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How Unified Communications is Fueling Team Collaboration and Business Innovation

Unified Communications by Tom Collins

One of the most pressing and universal challenges in business today is communicating effectively. No matter what industry you're in, your success depends on your ability to relay messages internally, to vendors/partners and to your customers. Misunderstandings and lost information are incredibly costly to today's organizations, with experts estimating the impact of miscommunication in the US and UK at $37 billion each year.

While the science of effective business communications isn't simple, it's important to avoid underestimating the value of the right communication technology. Today's cloud-based Unified Communications (UC) tools aren't just an effective way to prevent lost voicemail or phone system outages. They're a means to integrate your company's communications across platforms into a single system that's easy for your employees to use with confidence.

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5 July 2017

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5 Crucial Things to Consider Before Choosing a Unified Communications Provider

Unified Communications by Tom Collins

Finally, everyone in your organization is on board with adopting Unified Communications as a Service (UCaaS). After learning all the valuable business benefits they are ready to make it happen.

Now what?

Should you call the UCaaS vendor whom you think has the best deal?

Should you opt for a provider who has been touted as the best vendor in your area?

As we’ve written before in this quick list of pitfalls in choosing the wrong Unified Communications provider— there are good UCaaS vendors, and there are also good vendors who just aren't the right fit for your company.

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3 July 2017

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The Best PBX System for Small Business

Business Phone Service by Tom Collins

All businesses share in common the need to direct incoming and outgoing telephone calls efficiently. The way that they do this is by using a PBX (Private Branch Exchange) system—a type of hardware and/or software that connects calls to and from phone extensions within the business.

When it comes to choosing the right PBX system to use for your small business, there are a number of factors involved that will sway your decision toward using a particular system. The best way to get a handle of these factors is to examine the benefits and drawbacks of the different types of PBX systems that are available.

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