25 April 2017

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Why Washington D.C. Companies are Finally Combining Their Voice and Data Networks

There's one bill for your Internet connectivity.

There's another bill for phone service. And the phone bill may be split between two vendors... one for local calling and another for long distance calls.

Your business has used multiple service providers for so long, you may not even remember why you chose them in the first place.

This is a common scenario for most Washington D.C. businesses, and one that leads to a growing number of concerns. When your business starts to grow, it can consume more time of your staff.

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19 April 2017

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Breaking Down the Cost Savings of a Cloud Phone System

Business Phone Service by Tom Collins

When the costs of maintaining a legacy phone system become greater than cost savings of a cloud-based alternative, the decision to upgrade is simple.

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13 April 2017

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Atlantech-Lightower Ashburn DC By-Pass Fiber Route Ribbon Cutting

Press by Tom Collins

On April 24, 2017, at 1:30 pm, at the Atlantech Online Rockville Data Center, County Executive Isiah Leggett will cut the ribbon and officially open the Lightower Ashburn DC By-Pass Fiber Route, a low latency, short distance, ultra-high capacity fiber route between Montgomery County and the data centers of Ashburn Virginia. 

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12 April 2017

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The 9 Critical Roles Unified Communications Plays in School Crisis Situations

Unified Communications by Tom Collins

Communications are a major component of crisis preparedness for schools. IT directors at colleges and other educational institutions are responsible for helping plan for emergencies that can impact students, families, and staff. The US Office of Justice Programs recommends that organizations have a specific model for response to the four main categories of crisis, which they define as follows:

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5 April 2017

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7 Mistakes Companies Make When Transitioning to Unified Communications

Unified Communications by Tom Collins

Email, voice-over-IP (VoIP) phones, and customer relationship management tools (CRM) have become increasingly popular communication platforms for businesses of all sizes. However, organizations are starting to make the leap to unified communications as a service (UCaaS), choosing a single vendor to handle their VoIP, data, Internet, cloud backup, and other communication needs.

One recent survey of 250 IT managers revealed that 68% are using UC tools beyond email and voice. The most popular UCaaS services mentioned in that survey include:

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29 March 2017

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8 Reasons Local Government Agencies Are Hopping on the Unified Communications as a Service Bandwagon

Unified Communications by Tom Collins

Local government agencies have to manage tight budgets, which often means relying on outdated technology.

Sound familiar?

City and state employees point to outdated technology as a leading reason for decreases in productivity, less flexible budgeted spending and inability to integrate with newer technology innovations which only leads to more pressure from citizens and elected officials.

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23 March 2017

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Why Switch to Hosted VoIP If Our Current Phones Work Fine?

Business Phone Service by Tom Collins

When the Stockton-Darling railroad opened in 1825, people believed that going too fast could melt your body. When the telephone was launched in Stockholm in 1877, members of the public also believed the newfangled phone could act as a channel for evil spirits.

The point is, there are two types of people in the world; early adopters and latecomers. In business, the most successful organizations are generally early adopters of new technologies. In fact, research indicates that businesses that are early adopters are more likely to experience better business outcomes, including increased revenue growth and superior market positioning.

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15 March 2017

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6 Reasons You Should Consider Hosted Unified Communications

Unified Communications by Tom Collins

One by one, your competitors are moving to a hosted unified communications system. Organizations from every industry have become convinced of the value of UCaaS.

Typically, smaller companies adopted UCaaS systems because they tend to be early adopters and there were several companies that offered a convenient and affordable bundled package to smaller businesses. Larger enterprises, or businesses with large multi-building campuses, were forced to find specialty providers or cobble together hybrid solutions.

Today, advances in telecom technology have made unifying communications easier and more convenient for these businesses.

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8 March 2017

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Why High-Quality UC-as-a-Service Isn't Always Guaranteed

Unified Communications by Tom Collins

If you're considering Unified Communications as a Service (UCaaS) solution, you're drowning in choices. You've probably done a quick search for your options and discovered there's no shortage of vendors. You can select from local vendors, international vendors, low-cost vendors, high-cost vendors, and everything in between.

While vendors may have different approaches to Unified Communications, UC is generally defined as a set of tools and features that may include:

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2 March 2017

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How to Evaluate UCaaS Providers on Value & Price

Unified Communications by Tom Collins

If you typed up a list of questions for to help evaluate any purchase decision what would top the list?

The price.

Since many organizations begin to research UCaaS solutions as a cost savings measure, it is no surprise that the overall cost of a UCaaS platform is front and center. But it's not the important thing to shop on. You need great value at a great price. The goal is to evaluate each potential provider so you not only get the best price, but you get the best UCaaS solution for your money.

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