18 March 2020

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What SMB Ought to Know About Big Telecom

Business Phone Service by Tom Collins

Is big telecom selling you short?

Global telecommunications providers spend a lot of money on national marketing campaigns. Super Bowl ads. Full page newspaper advertisements. Their spend for online advertising exceeds some local government budgets for technology! They always say they're the best or the fastest or the latest and greatest. But, the very nature of big telecom is to maximize profit. They want the highest possible return-on-investment (ROI) on their network assets. It's not their fault. That is what Wall Street demands. 

Don't get me wrong. We here at Atlantech Online are stone cold capitalists. We’re all in business to turn a profit. However, making money doesn’t have to come at the expense of your customers. You don’t need to cut costs required to satisfy customers to compete, especially when cutting costs means cutting quality.

Here’s what big telecom doesn’t advertise in their Super Bowl commercials.

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12 March 2020

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Texting for Business: Your Customers are Already Texting You

Unified Communications by Tom Collins

Are people texting your business line?

How do you know?

You could be ghosting your customers without even realizing it.

One firm recently set up a capture server to study whether or not a business landline was receiving text messages from customers. At the end of 30 days, they had received thousands of texts from their customers and were unable to receive them, let alone reply to them. They were effectively ignoring thousands of potential customers.

If you’re not receiving texts on your business line in 2020, the question should be, "what are you doing?"

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6 March 2020

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27 February 2020

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Connecting Your Locations with a Point-to-Point Fiber Network

Fiber Connectivity by Tom Collins

Point-to-point fiber technology provides excellent connectivity to offices that need direct connections between remote servers and local workstations. Signing on for P2P is an especially logical move when you want to connect different buildings in a campus environment, or if you want high availability and a secure connection to a remote site.

As a business telecommunications company in the Washington, DC metro area for over two decades, we understand what business owners need from their internet providers. They need to make sure their employees stay productive with high speeds and maximum uptime. And if there is an issue, they need a provider that will respond and fix the problem quickly.

That's the reason we built Atlantech Online the way we did. We built our network with reliability and redundancy as priorities. And we built our peerless, dedicated, and knowledgeable service department to make sure you get a local human on the phone who really cares about resolving your issues. To learn more about Atlantech, click here.

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20 February 2020

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Full Backup vs. Incremental Backup vs. Differential Backup: Which Is Best?

Data Center by Tom Collins

An accidental loss of data assets can have a devastating impact on your business. Boston Consulting reports that 93% of companies that lose access to their assets for 10 days or more file for bankruptcy within 12 months. Running proper backups at the right intervals can prevent loss of revenue and customers if you experience a hardware failure, inclement weather conditions, vandalism, or other issues.

However, "running backups" isn't as simple as it was 10 years ago.

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12 February 2020

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Why SIP? 10 Benefits of SIP Trunking

Business Phone Service by Tom Collins

Voice-over-IP telephones (VoIP) are quickly becoming the most common way for organizations to manage voice communications. Adopting VoIP and SIP trunking allows organizations more options for communications than legacy PRI and Centrex services via major telecommunications providers.

Organizations who are considering ways to save on their phone bill may consider SIP trunking as an option. With a cloud provider for SIP services, the initial investment is minimal. If you’re confused by SIP, it’s purpose, and what it replaces, you are in the right place.

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5 February 2020

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How Much Does a Phone System Cost for Small Business?

Business Phone Service by Tom Collins

Though email, instant messaging, tweeting and other social media communication have been adopted for business purposes, telephone calling is still among the most significant and personal forms of business communication. Still, despite it's maturing, everyone has experienced the frustration of navigating a phone menu while just wanting to "talk to a real person." Communicating by telephone remains the most personal, and often convenient, way for companies to communicate with their customers leading to the conclusion that investing in voice phone lines isn't optional for modern businesses.

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29 January 2020

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The Top 6 Benefits of Moving to a VoIP Telephone System

Business Phone Service by Tom Collins

Any business with a concern about efficient and cost effective solutions for telecommunications has likely been informed that Voice over Internet Protocol (VoIP) telephone systems are the best choice in today’s Internet-driven society. As best as anyone can tell at first glance, it seems like VoIP services are answering many, if not all, of the primary communication needs companies require from telephone systems.

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23 January 2020

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Atlantech Online, Inc. Lights Northridge I & II in Herndon, VA

Fiber Connectivity by Tom Collins
Enables Tenants to Access High-Speed Internet and High Definition Phone Service at a Fraction of the Cost
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15 January 2020

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How Much Does it Cost to Install Fiber Optic Internet in My Building?

Connectivity to the Internet using fiber-optics has revolutionized the efficiency at which your company can operate.

The legacy copper cabling just doesn't cut it in modern business and slowly, the ILECs are retiring the copper network. With fiber-optic Internet, you have the flexibility to increase to 100 Gb speeds over a more reliable network. This impressive feat has businesses rushing to upgrade, but there's one question everyone has: How much does it cost to install fiber that can be used to get connected to the Internet?

While there are many variables that can affect the cost, with a bit of knowledge, anyone can gain an understanding of the price tag for their own upgrade.

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