Today's IT pros are focused on optimizing costs and increasing efficiency while conducting low-risk pilot programs on how to innovate with technology. In Washington D.C., cloud communication tools may lend a particular flexibility and security to highly-regulated firms. Currently, 85% of organizations have a multi-cloud strategy in place, which accounts for an estimated 79% of enterprise workloads.
Cloud communication tools are a method of delivering business communications, typically unified communications as a service (UCaaS). Instead of hosting your voice-over-IP (VOIP) telephones and apps on-site, you can take advantage of direct connectivity to a cloud vendor for more agile, integrated, and fast communications.
The benefits range from cost-savings to the ability to change your apps and phone lines in near real-time.