23 March 2017

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Why Switch to Hosted VoIP If Our Current Phones Work Fine?

Business Phone Service by Tom Collins

When the Stockton-Darling railroad opened in 1825, people believed that going too fast could melt your body. When the telephone was launched in Stockholm in 1877, members of the public also believed the newfangled phone could act as a channel for evil spirits.

The point is, there are two types of people in the world; early adopters and latecomers. In business, the most successful organizations are generally early adopters of new technologies. In fact, research indicates that businesses that are early adopters are more likely to experience better business outcomes, including increased revenue growth and superior market positioning.

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15 March 2017

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6 Reasons You Should Consider Hosted Unified Communications

Unified Communications by Tom Collins

One by one, your competitors are moving to a hosted unified communications system. Organizations from every industry have become convinced of the value of UCaaS.

Typically, smaller companies adopted UCaaS systems because they tend to be early adopters and there were several companies that offered a convenient and affordable bundled package to smaller businesses. Larger enterprises, or businesses with large multi-building campuses, were forced to find specialty providers or cobble together hybrid solutions.

Today, advances in telecom technology have made unifying communications easier and more convenient for these businesses.

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8 March 2017

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Why High-Quality UC-as-a-Service Isn't Always Guaranteed

Unified Communications by Tom Collins

If you're considering Unified Communications as a Service (UCaaS) solution, you're drowning in choices. You've probably done a quick search for your options and discovered there's no shortage of vendors. You can select from local vendors, international vendors, low-cost vendors, high-cost vendors, and everything in between.

While vendors may have different approaches to Unified Communications, UC is generally defined as a set of tools and features that may include:

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2 March 2017

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How to Evaluate UCaaS Providers on Value & Price

Unified Communications by Tom Collins

If you typed up a list of questions for to help evaluate any purchase decision what would top the list?

The price.

Since many organizations begin to research UCaaS solutions as a cost savings measure, it is no surprise that the overall cost of a UCaaS platform is front and center. But it's not the important thing to shop on. You need great value at a great price. The goal is to evaluate each potential provider so you not only get the best price, but you get the best UCaaS solution for your money.

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28 February 2017

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How to Seamlessly Implement Cloud-Based Unified Communications

Business Phone Service by Tom Collins

The benefits of a move to cloud-based Unified Communications are clear. You've done your homework and know these solutions can save time and money while improving reliability and increasing functionality.

So what's stopping you?

How would you grade your current communications platform?

If you've given yourself a decent grade, it might be hard to justify the costs of a cloud-based implementation, even if it offers improved functionality and reliability.

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22 February 2017

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How College Campuses Can Benefit From a Cloud Phone System

Business Phone Service by Tom Collins

College IT administrators take hits daily, all the while trying to provide the best possible service on an expensive and outdated phone system. Budgets are under scrutiny while increased data and telecommunications workloads are constantly pushing the boundaries of what legacy systems were even designed to provide.

Phone systems play a critical role on college campuses, for both business operations and security. A move to a cloud-based PBX could be a game changer. However, many administrators hesitate to change, wondering if a new system will provide enough benefits to overcome objections.

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15 February 2017

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Top 4 Pitfalls of Choosing the Wrong Unified Communications Provider

Unified Communications by Tom Collins

All too often, IT professionals focus too much on technology and cost when evaluating vendors for Unified Communications-as-a-Service (UCaaS). Getting the right tools and budget is critically important, but the vendor matters, too. The solution can have all the features you need and be at the right price, but if the vendor can't implement it, you'll spend more and not have what you require.

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8 February 2017

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What are the Best Phone Systems for Schools in 2017?

Business Phone Service by Tom Collins

As a technology leader in education, you're tasked with unlocking leading technology on a limited budget. School district IT Director Doug Johnson writes of his struggle to plan around shrinking budgets, advising his peers to invest in long-term sustainable technologies and purchase multiple technologies from single vendors when possible.

Phones are among the most critical communication systems for schools. Without reliable, secure telephony, you're unable to communicate with student's homes or implement safety plans. Education IT is increasingly turning to cloud-based private branch exchange (PBX) technology to reduce costs, achieve efficiency, and improve safety and security.

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2 February 2017

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5 Ways Cloud-Based PBX Systems Increase Business Efficiency & Agility

Business Phone Service by Tom Collins

You've been hearing about "cloud-based PBX" for awhile now. Everyone is moving to hosted voice, and you want to join in.

What’s the real value in the cloud for your business?

Does Hosted PBX live up to the hype?

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31 January 2017

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6 Ways Hosted PBX Takes the Headache Out of Business Phone Service

Business Phone Service by Tom Collins

Does your business phone service keep you up at night?

Business phone service brings its own set of headaches to doing business. Complaints about bad call quality from the sales team and crazy complex phone bills only add to your daily "To Do" list.

Imagine a phone service that reduces your “To Do” list and makes your life easier.

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