15 February 2017

0

Top 4 Pitfalls of Choosing the Wrong Unified Communications Provider

Unified Communications by Tom Collins

All too often, IT professionals focus too much on technology and cost when evaluating vendors for Unified Communications-as-a-Service (UCaaS). Getting the right tools and budget is critically important, but the vendor matters, too. The solution can have all the features you need and be at the right price, but if the vendor can't implement it, you'll spend more and not have what you require.

Read more
8 February 2017

0

What are the Best Phone Systems for Schools in 2017?

Phone Service by Tom Collins

As a technology leader in education, you're tasked with unlocking leading technology on a limited budget. School district IT Director Doug Johnson writes of his struggle to plan around shrinking budgets, advising his peers to invest in long-term sustainable technologies and purchase multiple technologies from single vendors when possible.

Phones are among the most critical communication systems for schools. Without reliable, secure telephony, you're unable to communicate with student's homes or implement safety plans. Education IT is increasingly turning to cloud-based private branch exchange (PBX) technology to reduce costs, achieve efficiency, and improve safety and security.

Read more
2 February 2017

0

5 Ways Cloud-Based PBX Systems Increase Business Efficiency & Agility

Phone Service by Tom Collins

You've been hearing about "cloud-based PBX" for awhile now. Everyone is moving to hosted voice, and you want to join in.

What’s the real value in the cloud for your business?

Does Hosted PBX live up to the hype?

Read more
31 January 2017

0

6 Ways Hosted PBX Takes the Headache Out of Business Phone Service

Phone Service by Tom Collins

Does your business phone service keep you up at night?

Business phone service brings its own set of headaches to doing business. Complaints about bad call quality from the sales team and crazy complex phone bills only add to your daily "To Do" list.

Imagine a phone service that reduces your “To Do” list and makes your life easier.

Read more
25 January 2017

0

What is the Best Virtual Phone System for Small Business?

Phone Service by Tom Collins

Your customers are the lifeline of your small business. Without a phone system, you're not easy to reach. For small and mid-sized business (SMB) owners, it's not "just phones." When deciding on a new phone system, you are shopping for a primary conduit for customer relationships, communication, and the ability to earn revenue.

Regardless of what industry you're in, most SMB owners have a few of the same priorities. Typically, these include:

Read more
18 January 2017

0

Is PBX Hosting Right For Your Business? 9 Ways to Know for Sure

Phone Service by Tom Collins

You've certainly heard that hosted private branch exchange (PBX) can offer some considerable business benefits. Your peers are probably recommending voice-over-IP (VoIP) as a tool to save money, citing business benefits that include:

  • Lower Initial Investment Costs
  • Mobility
  • Advanced Communication Features & Integrations
  • Higher Voice Call Quality
  • Lower Business Continuity Risks
  • More Affordable Long Distance & International Calling

Read more
11 January 2017

0

10 Advantages Hosted Voice Over IP Has Over Alternative Phone Systems

Phone Service by Tom Collins

Organizations of all sizes are now switching to hosted voice-over-IP (VoIP) as a communications tool for their businesses. Why? Well, there's a broad range of benefits that include cost, reliability, convenience, flexibility and more.

Depending on your organization's size and specific calling needs, you can save significantly on your monthly phone bill by switching to hosted voice. It's no wonder that analysts estimate that the VoIP market is growing at over 15% per year! Plus, when VoIP is bundled with other business tools like fiber-optic Internet connectivity, you can appreciate major gains in reliability and up time.

Read more
5 January 2017

0

The 5 Best Hosted PBX Providers for Businesses of All Sizes

by Tom Collins

Hosted PBX is currently the fastest-growing Voice over IP (VoIP) service. If your organization has decided to outsource your hosted voice services to a vendor, you're part of a growing majority of businesses. Organizations who decide to purchase a private branch exchange (PBX) as a Service appreciate:

  • Lower implementation costs.
  • Improved ability to scale phone lines.
  • Outsourced updates and maintenance.
  • Increased uptime and reliability.
  • Better business continuity and disaster recovery.

For in-depth info on your technical options, check out SIP Trunking vs. Hosted PBX: What's the Difference?

If you're making the switch from on-premises VoIP or plain old telephones (POTs) to Hosted PBX, you may be overwhelmed by the sheer number of vendors on the market. These include everything from sophisticated consultants with a full suite of business communications services to far more bare-bones offerings.

Read more
28 December 2016

0

The 5 Best Telecommunications Companies in the Washington, D.C., Area

Phone Service by Tom Collins

While the Internet has propelled businesses to use other forms of digital communication, voice communication is still the most personal way to get in touch, both within an organization and with customers.

With the experience economy in full bloom—where it’s all about offering incredible customer experiences online and offline—the telecommunications provider you choose is an important investment.

Read more
21 December 2016

0

How Much Does Business Internet Cost?

Fiber Connectivity by Tom Collins

Just like other cost variables for your business... such as office space or your employees, the cost of business Internet service can range from cheap to expensive—from hundreds to thousands of dollars per month.

You may be shocked that some packages are much more expensive than others, despite having the same set of features. Or you might wonder why you can’t just opt for a residential Internet bundle as if you’re running a small business at home.

Read more
Subscribe to the Blog