18 January 2017

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Is PBX Hosting Right For Your Business? 9 Ways to Know for Sure

Business Phone Service by Tom Collins

You've certainly heard that hosted private branch exchange (PBX) can offer some considerable business benefits. Your peers are probably recommending voice-over-IP (VoIP) as a tool to save money, citing business benefits that include:

  • Lower Initial Investment Costs
  • Mobility
  • Advanced Communication Features & Integrations
  • Higher Voice Call Quality
  • Lower Business Continuity Risks
  • More Affordable Long Distance & International Calling

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11 January 2017

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10 Advantages Hosted Voice Over IP Has Over Alternative Phone Systems

Business Phone Service by Tom Collins

Organizations of all sizes are now switching to hosted voice-over-IP (VoIP) as a communications tool for their businesses. Why? Well, there's a broad range of benefits that include cost, reliability, convenience, flexibility and more.

Depending on your organization's size and specific calling needs, you can save significantly on your monthly phone bill by switching to hosted voice. It's no wonder that analysts estimate that the VoIP market is growing at over 15% per year! Plus, when VoIP is bundled with other business tools like fiber-optic Internet connectivity, you can appreciate major gains in reliability and up time.

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5 January 2017

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The 5 Best Hosted PBX Providers for Businesses of All Sizes

by Tom Collins

Hosted PBX is currently the fastest-growing Voice over IP (VoIP) service. If your organization has decided to outsource your hosted voice services to a vendor, you're part of a growing majority of businesses. Organizations who decide to purchase a private branch exchange (PBX) as a Service appreciate:

  • Lower implementation costs.
  • Improved ability to scale phone lines.
  • Outsourced updates and maintenance.
  • Increased uptime and reliability.
  • Better business continuity and disaster recovery.

For in-depth info on your technical options, check out SIP Trunking vs. Hosted PBX: What's the Difference?

If you're making the switch from on-premises VoIP or plain old telephones (POTs) to Hosted PBX, you may be overwhelmed by the sheer number of vendors on the market. These include everything from sophisticated consultants with a full suite of business communications services to far more bare-bones offerings.

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28 December 2016

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The 5 Best Telecommunications Companies in the Washington, D.C., Area

Business Phone Service by Tom Collins

While the Internet has propelled businesses to use other forms of digital communication, voice communication is still the most personal way to get in touch, both within an organization and with customers.

With the experience economy in full bloom—where it’s all about offering incredible customer experiences online and offline—the telecommunications provider you choose is an important investment.

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21 December 2016

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How Much Does Business Internet Cost?

Fiber Connectivity by Tom Collins

Just like other cost variables for your business... such as office space or your employees, the cost of business Internet service can range from cheap to expensive—from hundreds to thousands of dollars per month.

You may be shocked that some packages are much more expensive than others, despite having the same set of features. Or you might wonder why you can’t just opt for a residential Internet bundle as if you’re running a small business at home.

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14 December 2016

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The Best IP PBX Phone Systems for Small Business and Enterprises

Business Phone Service by Tom Collins

Looking to move from a legacy PBX to hosted phone service? Moving to the cloud improves every aspect of communications for both small business and enterprise, making it easy for customers, partners, and staff to connect via telephone and conference in others, regardless of their physical location.

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6 December 2016

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8 Best Internet Service Providers in Washington, D.C.

Fiber Connectivity by Tom Collins

With another East Coast winter approaching, the issue of business continuity is popping up. Choosing a vendor that can reliably provide service in even the worst conditions allows your organization to take calls and accept orders from sunny locales regardless of the weather outside your windows.

Reliable Internet service holds a unique position in the business world. From sales to marketing to communications, most operations require continuous, reliable Internet service. Therefore, your choice of Internet service provider can make or break your day and your profitability.

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29 November 2016

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The 5 Best Alternatives to Comcast Internet Service for Business

Fiber Connectivity by Tom Collins

Whether you’re running a two-person startup or leading a large team dotted across the globe, the Internet Service Provider (ISP) you choose has a huge impact on your business success.

You need a provider who offers customizable solutions based on your business needs. Whether that's providing enough bandwidth to support multiple users simultaneously or running applications without a glitch, the Internet service you select needs to fit your company—not the other way around.

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22 November 2016

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Cloud-Based Phone System Pros and Cons

Business Phone Service by Tom Collins

Want to hear an interesting statistic on copper landlines versus fiber/wireless connectivity?

According to a 2015 study, less than 8% of homeowners only have a landline while 47% of homeowners use a cell phone exclusively.

We're confident this trend will continue. Plus, with the additional benefits of fiber and wireless connectivity, businesses are following the same trend.

With fewer homeowners and businesses on landlines, the copper network that supports landlines will become uneconomical to maintain.

The message to businesses still using landlines? Now is the time to consider a move to the cloud.

Does that mean it makes sense to move your businesses phone system to the cloud right now? Maybe, maybe not.

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16 November 2016

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11 Valuable Business Benefits of Unified Communications as a Service

Business Phone Service by Tom Collins

Unified Communications saves money.

That is the message being blasted at IT decision makers and business owners from business publications, service providers, and the media. And saving money is a benefit we can all agree is important.

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