The frenzy to wire buildings during the Gold Rush of the Dot Com era, resulted in many commercial office buildings having conduit full of cabling and telco rooms full of equipment that couldn't actually be used. The roll call of dead telecom carriers left this graveyard of gear as a symbol of their excess spending. As a result, riser management companies offered a seemingly attractive arrangement for commercial real estate landlords to untangle the mess. But, I think these managed service agreements, are just another example of landlords falling victim to sometimes unseen risks and unanticipated costs.
As a commercial landlord, your top priority is maintaining a safe, productive space for your business tenants. A poorly maintained cabling infrastructure can create the risks of physical hazards, such as fires, and threaten the constant data connectivity your clients need. It makes sense to maintain clean cabling and modern hardware in your building’s telecom risers.
However, giving a riser management company a monopoly on this service can hurt your tenants or even cause high-quality prospective tenants to lease from a competitor.