11 April 2018

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5 Secrets About Business-Class Internet Your ISP Never Told You

Fiber Connectivity by Tom Collins

Almost every industry has its share of insider secrets. Often, this information is common knowledge to those in-the-know, but virtually unheard of by outsiders. Business-class internet service providers (ISPs) are no exception to rarely-shared insider knowledge.

Chances are, you’ve noticed there’s a lot of options for “business-class” internet service which range from fiber to DSL. Shoppers have to compare enterprise-class service to “small business” packages. Regardless of how connectivity service is marketed and sold, not all solutions are created equal.

Armed with 23 years of experience in the telecommunications and business-class internet fields, we’re about to share a wealth of insider information.

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4 April 2018

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Internet for Business: 8 Things to Consider Before Buying

Fiber Connectivity by Tom Collins

So, you’re ready to reap the rewards of fast internet for your business?

There are a lot of benefits in store for businesses who move to fiber-optic internet from traditional data connectivity delivered over copper cables. Internet delivered over fiber optics is the future of broadband for business, allowing users to unlock:

  1. Fewer data bottlenecks
  2. Minimal latency
  3. Superior reliability
  4. Lower total cost of ownership over the technology life cycle
  5. Fewer information security risks

For details on each of these benefits, check out The Top 5 Advantages of Using Fiber Internet for Business.

While fiber is fairly foolproof once you’ve got it installed, there can be challenges and unwanted surprises with any major technology-based change.

To help you unlock the smoothest and most positive changeover experience possible, we’ve curated a list of 8 questions you should ask any prospective internet for business provider.

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28 March 2018

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5 Reasons to Combine Business Phone and Internet Services ASAP

Fiber Connectivity by Tom Collins

Are you relying on two separate providers for your business phone and internet service? There could be immediate benefits to combining your phone and data with a single provider. That’s right, immediately.

Consolidation isn’t the right choice for everyone, but most businesses find that there’s no sense in waiting until their annual tech budget renews to make the switch.

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21 March 2018

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Tips to Find the Best Commercial Internet Service at the Best Price

Fiber Connectivity by Tom Collins

High cost is not always the same as high quality.

There’s nothing worse than learning that you’ve overpaid for a product or service, especially if you shelled out premium pricing for something that wasn’t top-of-the-line quality.

Unfortunately, commercial internet service is no exception to the cost and quality variations that plague many other industries. Depending on your data vendor, your experience can vary.

Here’s the best way to protect your businesses’ technology budget and unlock the benefits of high-quality commercial internet connectivity: know what you need and purchase data services that best fits your needs.

Over 23 years in telecommunications, we’ve learned that business communication solutions are not one-size-fits-all. There’s not just one fiber solution in the greater DC metro area that's right for everyone. However, the following considerations can guide you to understanding your requirements and getting the best internet quality and pricing possible.

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14 March 2018

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A Professional Review of the BroadSoft UCaaS Platform

Unified Communications by Tom Collins

BroadSoft is a leading platform for Unified Communications as a Service (UCaaS). As an alternative to UCaaS platforms such as Mitel and Microsoft, BroadSoft has three times more installed users than its closest competitor and 41 percent market share. As a licensed reseller and partner of BroadSoft, the Broadsoft UCaaS platform is a core part of the technology stack we use here at Atlantech Online to deliver voice, hosted PBX, and unified cloud communications to our clients.

Are we biased towards BroadSoft vs. alternatives? Of course, we are! However, Atlantech Online has been in the internet service provider and telecommunications business since 1995 and we adopted Broadsoft at the core of our voice service delivery after doing copious research and technology validation. BroadSoft is a slightly newer firm, originating in 1998 and was purchased by Cisco in Fall 2017. Over 23 years delivering business communications services in the greater DC and Mid-Atlantic region, Atlantech has developed some context around what organizations need from their cloud communications tools and we're committed to offering unbiased recommendations to potential customers--even in the cases where BroadSoft ISN'T the best fit for their needs.

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28 February 2018

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Decrypting Unified Communications Pricing: 5 UCaaS Price FAQ Answered

Unified Communications by Tom Collins

It’s easy to get overwhelmed or confused when you’re trying to research pricing for Unified Communications as a Service (UCaaS). How do you know how much it will cost to switch your business from traditional telephone networks or VoIP-only service to cloud communications through a vendor? Also, how do the different types of UCaaS options available--from vendor to features--impact your costs?

If you’re considering switching to Unified Communications, you probably know most businesses unlock significant cost savings. However, exactly where and how this financial advantage is achieved is less clear.

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14 February 2018

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5 Unified Communications Tools Your Company Should Be Using Right Now

Unified Communications by Tom Collins

Over 96 million people worldwide work remotely at least some of the time. Within two years, over 70 percent of U.S. workers will use a combination of desktop computers, smartphones, and tablets to work across devices.

It’s no secret that the workplace has changed drastically alongside technology.

Driving productivity with the right business communication tools in 2018 requires technology that’s flexible, mobile, and unified. These factors have driven the rapid growth of Unified-Communications-as-a-Service (UCaaS), or hosted cloud communications tools for businesses. By bringing all of your multimedia communications tools into a single platform, companies are achieving new efficiency and transparency across business locations and industries.

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31 January 2018

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2 Unified Communications Use Cases That Prove the Value of UCaaS

Unified Communications by Tom Collins

Unified Communications as a Service (UCaaS) offers collaboration and productivity benefits to any organization, especially firms with multiple locations or remote workers. As companies take a serious look at options to upgrade their communications, UCaaS adoption is soaring. One recent study revealed that 60 percent of enterprise tech today is delivered through the cloud as a service. Among companies considering the switch to UCaaS, the need for use cases and case studies is growing.

Read on if you’re trying to determine whether UCaaS is the right choice for your business, or gather evidence to prove the value of hosted cloud communications to your boss.

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17 January 2018

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UCaaS vs. VoIP: What’s the Difference?

Unified Communications by Tom Collins

If you’ve just gotten used to the idea of running your business voice communications over an data (IP) connection, you may have heard that companies are now going for a full, unified suite of cloud communication tools.

If your plain old telephones (PoTs) just aren’t cutting it, your phone company declared bankruptcy, or you’re looking for an upgrade, you’re probably wondering about the difference between VoIP and UCaaS, and how they stack up.

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3 January 2018

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The Top 5 UCaaS Providers in Washington D.C. and Virginia

Unified Communications by Tom Collins

Unified Communications as a Service (UCaaS) is a transformative technology investment for any organization. Making the switch to cloud communication tools offers a host of business benefits, including richer features, superior collaboration, and better productivity.

A quick search reveals several options for UCaaS service in the greater DC metro area. Potential providers range from large, nationally-known companies to locally-based firms. Pricing and services also vary significantly, which can add complexity to evaluating your options.

So where do you start? In this article, we’ll share six of the best UCaas providers in Washington D.C. and Virginia, as well as things to consider before signing any contracts.

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