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7 Characteristics of Great VoIP Customer Service and Support

7 Characteristics of Great VoIP Customer Service and Support

Though technological change has revolutionized business over the past 20 years, the majority of you reading this still use a telephone to communicate with prospects, customers, partners and vendors. Your phone service needs depend on the nature of your business and the ...

The Benefits of a Single Service Provider for Voice, Data, and Internet

Centralization versus decentralization is a classic debate in the business IT world. For well over a decade, organizations ...

SIP Trunking Compatibility Issues: What You Need to Know

Did you know that with Ma Bell, you could only use a phone issued by the phone company? A reason why, was Ma could ensure ...

Demystifying the Transition to SIP Trunking

No one ever got fired for choosing Verizon and using PRIs for telephone service. Until the bean counters started really ...

Data Center HIPPA Compliance: What You Should Know.

Data Center HIPPA compliance? Already overwhelmed? Put it this way: Are you exposed to the risk of a Health Insurance ...

VoIP Number Porting to a New VoIP Phone System: What You Need to Know

VoIP number porting: What you need to know! If I change phone service, do I have to change my phone numbers, too? We get ...

11 Common Mistakes Companies Make in Adopting VoIP Technology

Voice-over-IP (VoIP) telephony offers the potential for remarkable cost savings, efficiency, and mobility gains for ...

6 Ways to Take Advantage of Business Fiber Internet Connectivity

Business fiber-optic internet really is that much faster than high-speed broadband. Users can purchase up to 100 Gbps at a ...

What Your Business is Missing When Competitors Have Fiber Connectivity

Data is the new currency of today's organizations. Big data. Open data. Secure data. Backup data. From predicting weather ...

Why Your Company Is Better Off Working with One Telecommunications Provider

Business telephone service, Internet connectivity, and Data center solutions are distinct services, so you might assume your ...