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Best-Practice Telecom Solutions for Government

Designed to empower local municipalities, state, and federal government entities to deliver for their constituencies.

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Government entities face unique challenges when trying to modernize their telecommunications stack.

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Complex Buying Process

Funding telecom & IT investments and the procurement process itself require careful consideration and planning.

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Outdated Tech

Legacy communications platform aren't as effective as they need to be, and create more problems for IT teams to work through.

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Poor Scalability

Outdated tech cannot scale across multiple departments and facilities, making communication unnecessarily difficult.

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Security of systems and telecom infrastructure is essential.

DDoS attacks, phishing scams, and malware are constant dangers that can bring your systems down and grind operations to a halt.

You live to serve. We help you do so more efficiently and effectively.

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Eliminate  performance issues

Get all the speed, reliability, and bandwidth you require.

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Next-gen solutions tailored to your needs

Cloud-based UC and VoIP solutions that fit your budget and are easy to scale & manage.

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24/7/365 Support

Only source you need to go to, dogged & determined even when it's not our issue

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Single sourcing eases the purchasing process

Single source helps to streamline the typical procurement process. Plus, we may be able to help you avoid the RFP process altogether.

Cutting-edge telecommunications solutions built to enhance government efficiency.

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STAY UP AND RUNNING

Fast Business Fiber Internet

  • Lightning-fast, rock-steady fiber internet
  • Ample bandwidth to keep vital cloud apps & programs running
  • Up to 100 Gbps,  99.99% uptime multi-site connectivity
CALL, MEET, COLLABORATE & MESSAGE

Cloud Communications Platform

  • Tailored voice services, such as SIP trunking, hosted PBX, MIcrosoft Teams Calling... either via Direct Routing or Operator Connect. 
  • All-in-one solution featuring instant messaging, real-time presence, and videoconferencing tools.
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DIRECT LINE TO CLOUD PROVIDERS

Cloud Connect End-to-End Fiber

  • Direct connection for apps essential to your day-to-day operations
  • Bypass the public Internet
  • Connect directly with AWS, Google Cloud, MS Azure, etc.
ESTABLISH A SECURE IT POSTURE

Security Solutions

  • Mitigate 98% of cyber attacks
  • Keep vital data protected from DDoS attacks
  • Maintain a secure network perimeter
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FAQs About Federal State and Local Government

Hosted Phone System (PBX)

Rather than have the phone system (PBX) IN the office, our Hosted Phone System is on our cloud, helping reduce costs, insure uptime and ease burden on your technical team.

Fully featured from simple “find me/follow me” functionality that will simultaneously ring to fixed mobile convergence applications to making and receiving business calls on personal mobile devices, our softphone's calling features are tied directly to the business dial plan.

Our softphone integrates seamlessly with advanced telephony features including Call Center and ACD, as well as front-office applications like Auto Attendant and Receptionist.

SIP Trunking

SIP trunking enables you to save on costs (when compared to PRI), have geographic flexibility which is uniquely beneficial for a remote work force, and opens the door to take advantage of Unified Communications (voice, message, collaboration) while still maintaining control of your phone system

Instant Messaging and Presence

Instant Messaging and Presence, or IM&P, allows employees to engage anyone in the company and get answers in an instant by sending a message from the softphone app.

The Presence indicator is dynamically updated using phone and calendar status, so it is always accurate.

Desktop and File Sharing

A Desktop & File Sharing application facilitates the free and fast flow of information critical to effective decision-making.

Desktop sharing allows users to see and share presentations, spreadsheets, and other media from any location across any network. 

The file push capability speeds up workflows and fosters collaboration in the workplace. 

Video Conferencing

Conduct video teleconferences in high fidelity, ensuring a more vibrant and productive call that reproduces the feel of being in the office together.

Use multimedia integration with enterprise applications like CRM, ERP, and Vertical Apps to deepen the video call experience.

5-STAR TELECOM

You deserve a committed telecom partner.

You need trusted partner who acts as an invaluable extension of your team.