You can choose your own carrier in the Microsoft Teams Admin Center. You don't have to use Microsoft as your carrier. Atlantech Online is one of the few carriers available to choose from and we're integrated directly into Teams and Azure.
Phone numbers can be selected out of the management portal. Your IT Administrator can assign phone numbers and policies through the Microsoft Teams Admin Center. Users assigned numbers can use Microsoft Teams for phone calls.
Atlantech Online manages the PSTN calling services and Session Border Controllers (SBCs), allowing you to save on hardware purchase and management.
Unlimited local and long-distance calling. For international long-distance, you only pay for what you use. You can add other features such as call recording and SMS integration, too.
Make poor video quality, intermittent outages and dropped calls a thing of the past. Teams again lead the Gartner 2023 UCaaS survey. Operator Connect is made to deliver the performance you need.
Our Operator Connect talent and expertise is homegrown in-house, not outsourced. Atlantech experts dig deep to help you solve any issue, even if we aren’t the source.
Per number per month
For most accurate pricing for YOUR organization, talk to one of our Operator Connect Specialists.
It is a service that allows you to connect your telephony infrastructure directly to Microsoft Teams. This service enables users to make and receive PSTN (Public Switched Telephone Network) calls within the Teams interface.
This is an option that allows organizations to connect their own Session Border Controllers (SBCs) to the Microsoft Teams service. Direct Routing enables users to make and receive PSTN calls using their existing telephony infrastructure.
Simplified Setup: Operator Connect offers a more straightforward setup process as Microsoft manages the connectivity between the telephony provider and Teams.
Scalability: It provides a scalable solution, making it easier for organizations to manage and expand their telephony capabilities within Teams.
Unified Experience: Users can have a unified communication experience within Teams, seamlessly integrating voice calling with other collaboration features.
Flexibility: Direct Routing allows organizations to use their existing telephony providers and infrastructure, providing greater flexibility in choosing a telecom partner.
Cost Control: Organizations can potentially save costs by leveraging existing telephony investments and negotiating favorable rates with telephony providers.
Customization: Direct Routing enables customization of telephony features based on specific organizational needs.
Microsoft Operator Connect: Integration is streamlined, as Microsoft handles much of the connectivity. However, it's important to verify compatibility with existing telephony providers.
Direct Routing: Integration requires configuring and managing Session Border Controllers (SBCs) for connectivity. It offers more control but requires technical expertise.
Existing Infrastructure: Consideration of current telephony investments and whether leveraging existing infrastructure is a priority.
Control vs. Simplicity: Assess the organization's preference for control over telephony features versus a more streamlined, managed solution.
Budget and Cost Considerations: Evaluate the total cost of ownership, factoring in setup costs, ongoing maintenance, and potential savings.
Scalability Requirements: Determine the scalability needs of the organization, considering future growth and expansion.
Give your IT admins and employees the tools they need to excel. Request a consultation with our Operator Connect specialists.
They'll assess your requirements and identify if Teams Calling and Operator Connect are best for your organization. You'll receive a no-obligation quote.
If you're a government agency tasked with creating an RFP, we can talk to you about procurement vehicles you can use to purchase Teams Calling from Atlantech Online.