Add-on Services for Your Business

Call Recording, Efax, DDoS Protection, and More

Leave no stone unturned.  Dot your “i’s” and cross your “t’s.” Do the little things right.

You don’t overlook anything when it comes to your business. Neither do we.

Our Add-On Services round out your telecom ecosystem to ensure you stay compliant, stay protected, and have everything you need in your pursuit of excellence.

Call Recording

Does your business have regulatory requirements to archive phone calls with your customers? 

Wish you could share a great support phone call with a new trainee? 

Have you ever wished you had a recording of the phone call with the prospect that you promised 15… or was it 50… widgets by the holidays?

Call recording from Atlantech Online, powered by Atmos from Call Cabinet, is a valuable service that can help businesses stay compliant and ensure you never have to say, “What did we promise on that call?” again.

  • No need to purchase additional hardware.
  • Run call statistics and analytics reports.
  • Scale easily as your company grows and adds new departments and employees.
  • Call recording can be set for always or initialized on a case-by-case basis. 
  • All calls are 100% compliant, individually secured, and encrypted at the source. 
  • The calls are stored in cloud servers that are not only backed up, but are redundant across multiple servers and geographical locations. 
  • It checks the box of all compliance standards such as PCI, HIPAA, etc.
Call us for more information at 800-256-1612 or get your price quote here.

DDoS

A hack or network outage due to a cyberattack isn’t just bad for your reputation. It can severely damage your ability to do business and grinds online business processes to a halt. As a premier Internet Service Provider since 1995, we’ve constantly been ahead of the curve when it comes to defending our clients and our network from malicious actors. One of the most common yet lethal attacks bad actors employ is Distributed Denial of Service, or DDoS. Using multiple hosts, an attacker generates a storm of traffic aimed at overwhelming a critical business system.
 
That’s why Atlantech Online offers DDoS Protection Services (DPS) based on NTT Core. DPS Core is an advanced tier of service for customers that require full DDoS mitigation support. DPS Core is supported by a Network Security Team, the same expert team responsible for keeping the company’s Global IP Network (AS7784) infrastructure safe and secure.
 
If you would like to talk about your requirements, call us today at 800-256-1612 or provide us some information here.

Efax

Fax may be considered by many to be an “old” technology. But for certain types of business, a fax line is a foundational business requirement. While cloud faxing solutions exist, they have two major flaws:

  1. Fax over IP, or FoIP, is known to have reliability problems.
  2. Most networks are set up for voice communications, not text-based documents.

So we developed a solution for businesses required to have an available fax line: Atlantech Efax. 

Our efax services offer an email-to-fax capability that instantly fax-enables any internet-connected device, including your mobile phone! Other benefits and features include:

  • A user-friendly web portal allows you to send and receive faxes from your desk or workstation.
  • Print-to-fax using a Windows driver.
  • An easy way to upgrade your old fax machine by simply adding a FaxBridge device.
  • HIPAA-compliant for businesses working with personal health records and other confidential data.

See CloudFax Pricing Details  CloudFax Portal


SD-WAN

A crucial technology for enterprise companies (and those scaling to the enterprise level), software-defined wide-area networks, or SD-WAN, help you simplify, streamline, and enhance the performance and security of your network. 

At its core, SD-WAN focuses on using software to control the connectivity, management, and services between your data centers and your remote branches or cloud instances.

Key benefits of SD-WAN include:

  • Reducing MPLS costs
  • Simplifying your branch office networks
  • Improve performance of business-critical applications
  • Take network security to the next level
  • Zero-touch provisioning to set up global networks quickly and easily

Our SD-WAN offering is powered by Riverbed SteelConnect and is a cost-effective way to maximize your uptime and easily route cloud services. 

Call us today at 800-256-1612 or provide us some information here.


Professionally Recorded Greetings

You always want to put your best foot forward with your customers. A professionally recorded greeting welcoming any caller is a great way to:

  • Establish your brand 
  • Build credibility
  • Project a polished, professional image

It also helps personalize your system menus, phone greeting, IVR prompts, and directory menus. 

We’ve partnered with Snap Recordings to offer our customers the chance to add a touch of class to their phone systems. With various pricing and feature packages available for their easy-to-use service, it’s an easy way for customer-focused companies to up their game and make a great first impression.

3-Step Process to Get Started