6 December 2016

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8 Best Internet Service Providers in Washington, D.C.

Fiber Connectivity by Tom Collins

With another East Coast winter approaching, the issue of business continuity is popping up. Choosing a vendor that can reliably provide service in even the worst conditions allows your organization to take calls and accept orders from sunny locales regardless of the weather outside your windows.

Reliable Internet service holds a unique position in the business world. From sales to marketing to communications, most operations require continuous, reliable Internet service. Therefore, your choice of Internet service provider can make or break your day and your profitability.

If you are new to the area or are looking for a viable alternative to your current service, there are plenty of options in the Washington, D.C. area. How, then, do you decide which ISP to go with?

Differentiating Your Local Internet Service Providers

When comparing ISPs, keep this short checklist in mind to help you determine which may be the best fit.

  1. Speed and connection
  2. Contracts and pricing
  3. Reputation and reliability
  4. Add-ons and extras
  5. Customer support
  6. Coverage area

Our goal in this article is to provide the tools you need to make the right decision for your business needs. The section below is the next step in the decision-making process—learning the players and evaluating if their service options are a match your requirements.

Major ISPs in the D.C. Metro Area

In D.C., the options vary and include well-known telecom providers. Here's a short review of those major players.

Birch

Birch is a national ISP that offers voice and data connectivity and are focused on being a good option for local small businesses.

Allied Telecom

Allied Telecom is local ISP that provides telecom services and is another great option for small to medium businesses that prefer a local vendor.

Comcast Business

Comcast Business is a Multiple System Operator which is registered to provide cable TV and sells advertising on those channels. They offer a variety of services in bundles to homeowners and small businesses in the D.C. area, including phone, Internet, and cable. Comcast is well known as a low-cost entry point for ISP services. These competitive rates are due in part to outsourced data centers, advertising being a primary revenue stream and the fact that they only provide regional coverage.

Verizon

Verizon is a well-known provider due to its massive size. Some companies are attracted to Verizon because of their ability to provide services just about anywhere in their regions. The most common customer complaints concern billing and customer service. For companies that prefer more personal support and simpler billing, other providers may be a better fit.

Zayo

Zayo offers a "Pro" service that provides exceptional data and connectivity for businesses of any size. They do not provide phone services, however. So, for companies looking for a single-source provider, Zayo might not be the best fit.

Windstream

Windstream is a major provider of enterprise telecom services on the east coast and midwest. They offer "specialty" bundles tailored to the needs of specific industries.

Windstream has put an emphasis on major enterprise organizations, which could make them a good fit for larger companies. Small and medium size businesses may find other partners a better fit, but Windstream is worth evaluating.

RCN

RCN is another potential partner for any business looking for a full-service vendor. Strong offerings and good customer service make RCN worth checking out.

While they are a great provider, they don't offer 100% regional coverage. When considering RCN, ensure they can provide services to your location before spending too much time reviewing their offerings.

Atlantech

Yes, we also provide fiber internet to the Washington DC area. Atlantech has the right combination of support, connectivity, coverage, and reliability, including:

  • Direct connectivity
  • Company owned & operated Certified Data Centers
  • Fantastic customer service
  • Unified communications packages to fit your needs
  • Streamlined, easy-to-understand billing

While we recommend evaluating multiple providers to find the best fit, we want to be on your list of potential vendors. Contact us today and let us get to know your business, fiber, and voice requirements.





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t-tom-collins

About the author:

Tom Collins (Twitter, LinkedIn) - is the Director of Enterprise Sales & Marketing for Atlantech Online. He has over 20 years of professional experience in the Internet Service Provider industry and is known for translating technology into positive results for business. A native of Washington, DC, a graduate from University of Maryland (degrees in Government & Politics and Secondary Education), Tom is also a five-time Ironman finisher.

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