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Atlantech Online Speed Test FAQ
Why do I get different results from different Internet Speed Test Sites?
The difference in results is due to the location of the Internet speed test server you are testing with. Every test is subject to many factors including, but not limited to, location of the test server (if you are in Washington, D.C. and the test server is in Los Angeles, your results will be very different from a test you run to a server in the Washington, D.C. area), testing method utilized (http, ftp, socket to socket, etc.), speed of your Internet connection, software and optimization of your computer, utilization of the remote speed test server and its Internet connection, traffic congestion on the internet, time of day attempted and other factors too numerous name here. If you are an Atlantech Online Internet access customer, by using Atlantech's speed test server, you eliminate traffic congestion on the internet as a factor since your Internet service and the server we use are on the same provider network.

Why are download and upload speeds different?
The server you are connected to perform the speed test is optimized for sending data (speed tests up to 100Mbps have a high level of accuracy). The server's capacity for uploading data allows for upload tests of up to 10Mbps at a high level of accuracy.

Why do I get different results at different times?
Under ideal network conditions, Atlantech's Speed Test Server will provide virtually identical results every time that it is run (verified in lab conditions). And level of accuracy is possible because Atlantech's Speed Test Server measures data transfers down the millisecond (1/1000 second), while most other speed testers can only time data transfers accurate to 1/100 of a second (10's of milliseconds). So Atlantech's Speed Test Server is very precise.

However, in most environments, users share the network, Internet connection, and the destination server, which can cause a little variation in the results.

If you see wildly different results each time Atlantech's Speed Test Server is run, that strongly suggests that you are sharing your network and/or server with too many other Internet users. To obtain a the most accurate results, you must remove all devices from the internet connection other than the device you are using for the speed test.

Will Atlantech's Speed Test Server work through my corporate firewall?
It should. However, some aggressive firewall techniques may interfere with Atlantech's Speed Test Server upload test.

Why is a direct socket-to-socket connection test more accurate than an HTTP test?
The difference in results is due to the different layers of the OSI model. A direct socket-to-socket connection works at the lower TCP transport layer. A HTTP connection uses a browser which works at the application layer and is subject to factors such as browser caches and proxies which can affect results, particularly on high speed networks (see the following FAQ).

What speed test results can be expected?
You can set the download and uploads tests independently to use HTTP or socket testing. The socket option provides the most accurate speed tests available (see previous FAQ). When socket tests are specified, the standard HTTP speed test is used as a backup in case a client's firewall prevents direct socket connections to the Atlantech's Speed Test Server's ports.

RATED NETWORK SPEED EXPECTED
SOCKET RESULTS
Network download upload download upload
LAN 10
Mbps
10
Mbps
9.49
Mbps
9.49
Mbps
LAN 100
Mbps
100
Mbps
94.9
Mbps
94.9
Mbps

HTTP Speed Tests: Atlantech's Speed Test Server measures actual HTTP data transfer performance -- not rated network speeds. Since there will always be some overhead associated with a network connection, you can expect results on high quality networks (and reasonably fast computers) to approach around 95% of the rated download speed and around 92% of the rated upload speed, similar to the following:

RATED NETWORK SPEED EXPECTED
SOCKET RESULTS
Network download upload download upload
T1 1.544
Mbps
1.544
Mbps
1.46
Mbps
1.44
Mbps
Cable Modem 3.0
Mbps
256
kbps
2.88
Mbps
241
kbps
LAN 10
Mbps
10
Mbps
9.49
Mbps
9.15
Mbps

When Atlantech's Speed Test Server was tested in a local 100 Mbps LAN environment, with a client connected to the server via a 10/100 Mbps switch with various speed and duplex settings, the following 'download/upload' results were observed (all numbers are in Mbps):

10 Mbps Full 10 Mbps Half 100 Mbps Full 100 Mbps Half
9.49/9.17 8.08/7.77 85.4/69.0 70.4/65.1
9.49/9.17 8.12/7.98 82.1/70.4 71.4/65.1
9.49/9.10 8.12/7.65 82.6/69.0 71.7/66.3
9.49/9.17 8.05/7.70 85.9/69.0 71.2/66.3
9.49/9.12 8.11/7.77 84.9/71.8 72.6/62.7

Please note: (1) The CPU speed of the server and/or client used can dramatically affect the results. (2) The upload results for 100 Mbps are displayed for reference only - even though we only rate Atlantech's Speed Test Server HTTP upload accuracy to 10 Mbps.

What are the sample download/upload file sizes?
Download: The default file used for the download speed test is a fully compressed 10MB file.

Upload: Multiple upload sizes, ranging in size from 8 KB to 128 KB.

What is jitter?
Jitter is the variation in time between packets sent and packets arriving caused by network difficulties such as route changes, congestion, packet loss, traffic regulators etc., and plays a major role in the quality of a VoIP call. VoIP works by sending voice data as a stream of packets from source to destination. These packets can take a varying amount of time to reach the destination and invariably do not arrive in the order in which they were sent.

For a VoIP telephone call to work well the packets sent from the source must arrive within a certain time window (or ‘buffer') in order for the receiving end to reassemble the packets in the correct order and reproduce the spoken words. When there is excessive jitter the time delay is too long (high latency) and packets arrive outside the time window and get lost from the call (discarded). As a result, the recomposed sound no longer reflects exactly what was sent, and depending of the extent of the delay may not be understandable by the recipient.

What is packet loss?
Packet loss plays a key role in the quality of VoIP connections, as high packet loss causes some of the voice data not to arrive to the recipient. Packet loss occurs when voice packets are discarded by the jitter buffer (see previous FAQ), or dropped by network routers/switches due to high congestion. Atlantech's Speed Test Server measures the percentage of packet loss and reports the associated level of sound quality.

What is MOS?
The MOS, or Mean Opinion Score, is a numeric measure of the sound quality at the receiving end of a communication circuit. Although the score is subjective it provides a widely-used method to rate the quality of voice communication in a simple way that meaningful to end users. The score is normally between 1 and 5 with 5 being the best.

The MOS value is reported in the Atlantech's Speed Test Server summary tab once a connection test completes, a VoIP simulation that drops below 3.5 is considered poor quality, a measure of 4.2-4.5 is considered good quality.

What is the Quality of Service (QOS) percentage?
Atlantech's Speed Test Server reports the Quality of Service (QOS) for your Internet connection, which represents the level of consistent download bandwidth (or throughput) provided by Atlantech (assuming Atlantech is your ISP). It is the ratio of the slowest download rate to the highest download rate, as seen during a single Atlantech's Speed Test Server download test.

The higher QOS percentage, the higher the overall quality of the connection -- which results in better connections for VoIP, video and bandwidth intensive applications.

What is Max Pause?
Max Pause is the longest pause recorded during the download speed test. This should be a very small number. If not, it could indicate Internet congestion or a bad Internet connection.

What is RTT?
Round-Trip Time (RTT) is the time taken for Atlantech's Speed Test Server to send a small request packet to the server, and to receive back a response. This indicates how good the connection path is between you and the server. For best results on a broadband connection, a connection should have a RTT of less than 150ms, and ideally less than 100ms.

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